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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittany Young

Brittany Young

March 14, 2025

5  out of  5
rating by Brittany Young
"Thank you Brandi for making this process easy and seamless. Brandi is also knowledgeable and can answer any questions that you have."
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Matt

March 12, 2025

5  out of  5
rating by Matt
"I have dealt with a number of people at this agency and every one has been extremely helpful. I have had many conversations about my policies and about additional products available to me. Every one does a great job explaining to me my options. I have mostly dealt with Rylan. He is very patient and thorough. Today, I had a minor concern, called, and Sierra was very helpful, very quick and clarified the issue. Very glad I called Brandi Mark for insurance."
We responded:
"Thank you for highlighting not only Rylan but also Sierra. We are so happy that we can provide you with the high level of service that you deserve as a customer! We appreciate your kind words and your business. Thank you, Matt! "
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Sarah

March 11, 2025

5  out of  5
rating by Sarah
"Sierra was amazing! she is helpful and answered all of my questions!"
We responded:
"Thank you for your review, Sarah! Sierra is such a bubbly addition to our team. We are all fortunate to be able to work with her. Thank you for choosing our agency for your needs! "
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Alison Carlson

March 10, 2025

5  out of  5
rating by Alison Carlson
"Great customer service. If you're considering a State Farm agent, we recommend Brandi Mark. Sierra Ruppel, who serves clients in the office is excellent!"
We responded:
"Thank you for feeling comfortable enough to refer us to others! Sierra does a great job assisting our customers and we are lucky that she chose to work with us. We appreciate your business, Alison! "
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Kelsey Edwards

March 10, 2025

5  out of  5
rating by Kelsey Edwards
"Sierra was super helpful and so sweet! She assisted me and helped me get where I needed to go. I appreciate that State Farm has actual representatives I can speak to, and every single one I’ve talked to is so nice!"
We responded:
"Thank you, Kelsey! Our goal is to always provide top notch service and that includes being available for our customers to talk to us when needed. We are thankful for your business and kind words! "
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Hannah addison

March 10, 2025

5  out of  5
rating by Hannah addison
"Love this branch very much, the staff is always friendly and helpful, they never rush me and are understanding. Sierra was kind and patient with me, explaining any changes in a thorough way, thank you!"
We responded:
"Thank you for the review, Hannah! Sierra is such a genuinely kind person and she’s a perfect match as the first point of contact that most of our customers have. We appreciate you choosing our agency for your insurance needs. We know there are a lot of options out there! Thank you!"
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Megan Waldheim

March 8, 2025

5  out of  5
rating by Megan Waldheim
"Brandi was amazing!!!! Super helpful and professional"
We responded:
"Thank you for the kind words, Megan! "
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Ronald Derrico

March 7, 2025

5  out of  5
rating by Ronald Derrico
"Sierra is the best."
We responded:
"We agree! Thank you for the review! "
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Rick Bohler

March 7, 2025

5  out of  5
rating by Rick Bohler
"I've been with Brandi Mark State Farm for years, and I couldn't be happier with their service! The entire team is incredible, always professional, friendly, and quick to respond to any question or concern. No matter what I need, they are consistently reliable and go above and beyond to help. Today, I had a particularly great experience with Sierra Ruppel, whose outstanding customer service reminded me just how fortunate I am to have this team on my side. Sierra was helpful, knowledgeable, and made everything easy. If you're looking for an insurance team that truly cares about their clients, Brandi Mark State Farm is the best choice. Highly recommend!"
We responded:
"What a phenomenal review, Rick! Thank you! We love having you as a customer and appreciate you sticking with us over the years. Thank you for taking the time to write this! "
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Dawayne Bacon

March 4, 2025

5  out of  5
rating by Dawayne Bacon
"I just completed getting auto insurance with State Farm through Malinda Lewis, and I highly recommend this location if you're looking to save on auto insurance. If you want exceptional customer service, ask for Malinda! Her service is truly second to none. She’s available from 8 AM to 4:30 PM, except for her lunch break from 12 PM to 1 PM. I really appreciated the time she took to assist me and the outstanding service she provided. Malinda’s dedication to her customers is evident, and she’s always ready to help with any needs. This has been the best insurance experience I’ve ever had. Thank you, Malinda!!!"
We responded:
"WOW! “Best insurance experience I’ve ever had”. What a glowing review for Malinda! Dawayne, thank you for taking time out of your day to highlight Malinda! We think she’s amazing and are so glad to hear that you do to! Thank you for your business! "
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Jose Turner

February 20, 2025

5  out of  5
rating by Jose Turner
"Katherynne was absolutely amazing to work with. Definitely recommend her for any life insurance needs!"
We responded:
"Thank you Jose! Life insurance is so important at our agency. We are happy to hear that you had a pleasant experience discussing this with Kat! Lots of options out there, thank you for choosing us! "
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randy chesak

February 20, 2025

5  out of  5
rating by randy chesak
"Sierra was a great help on the phone!"
We responded:
"Hey Randy!!! Being a long time customer, thank you so much for taking time to recognize a newer team members efforts. We are so thankful that you’ve been with us for your insurance needs and appreciate this review! - Brandi "
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Baby Girl

February 18, 2025

5  out of  5
rating by Baby Girl
"I love this State Farm location. Kari is the best and the staff is excellent also. I always feel like family when I'm there. Thank you Kari for all you do for me. Muck LOVE Monica S"
We responded:
"We appreciate you allowing us to service your insurance needs. Kari works hard to help keep our office running smoothly so we are thankful for you noticing and highlighting her efforts! Thank you for your review and your business! "
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Linda Butler

February 14, 2025

5  out of  5
rating by Linda Butler
"Very pleasant and good service."
We responded:
"Thank you for your kind words and happy to hear that you had good service. "
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Romey Pall

February 14, 2025

5  out of  5
rating by Romey Pall
"I have been with this State Farm agent for over 3 years. I have always received prompt, and professional services while the staff remains personable. I've recently been dealing with Malinda Lewis. Malinda has gone above and beyond helping me with my insurance needs and trying to save my family money in the process. If I could, I would leave a Six star review!"
We responded:
"SIX stars?!! This is the first time we’ve received that feedback. WOW! Thank you. We are fortunate to have you as a customer, Romey. "
Profile photo of Charhonda Thurman

Charhonda Thurman

February 14, 2025

5  out of  5
rating by Charhonda Thurman
"Sierra Ruppel Was absolutely amazing when I spoke on the phone with her yesterday 2/13/25. She was extremely speedy with answering all my questions. She was bobbly and seemed excited to not only help me but to be doing there to help in anyway possible. Would love to speak to her every time I call. - Danaisia King"
We responded:
"Danaisia, Sierra is the newest addition to our team and is doing a phenomenal job. Thank you for recognizing her. She shows up to work every day with a smile on her face, happy to help! Thank you for choosing Brandi Mark State Farm and thank you for your kind words! "
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Travis

February 11, 2025

5  out of  5
rating by Travis
"It's been 3 years with this agency and they never miss the mark! Big shout out to Katherynne Eaton for all of her help finding the best rates to make sure my policy is tailor fitted for the highest coverage without breaking the bank. 5 star status well deserved!"
We responded:
"Travis, WELCOME TO STATE FARM! We appreciate your business so much and are extremely thankful that you took the time to write a review for Sydney and our office! Thank you!!!"
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ROBERT BROWN

February 10, 2025

5  out of  5
rating by ROBERT BROWN
"I just want to say, anyone thinking of changing insurance companies, it’s a no brainer. Go with State Farm, you won’t regret it. I am extremely glad I switched to State Farm. You can’t go wrong!!!"
We responded:
"Thank you for choosing State Farm! We are thankful for your business and this amazing review! "
Profile photo of Robert Detweiler

Robert Detweiler

February 7, 2025

5  out of  5
rating by Robert Detweiler
"I just finished getting renter insurance with Malinda Lewis at State Farm. I would highly recommend this location; her customer service was second to none. I appreciated the time she gave me and the service she provided. She has a great commitment to her customers and is always there to help with their needs. This is the best insurance company and agent I have ever experienced. Thank you and God bless you."
We responded:
"Thank you, Robert! What a great review. Malinda has been an incredible asset to the team and we are happy to hear that you had such a positive experience. Thank you for choosing us! "
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Janice Walker

February 5, 2025

5  out of  5
rating by Janice Walker
"Sierra was wonderful. She was efficient and knowledgeable. My issue was resolved immediately. Thank you for providing super customer service!!!!!"
We responded:
"Janice, thank you so much for highlighting Sierra and the level of service you received. She always brings a smile to the office and is happy to help in any way that she can! We appreciate your review and your business! "
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Daryl Russell

January 29, 2025

5  out of  5
rating by Daryl Russell
"The staff at Brandi Mark are always helpful and very friendly!"
We responded:
"Daryl, thank you so much for the kind words about Kat! We're thrilled to hear that she provided excellent assistance, and I'm here to ensure your insurance needs are always met with the same level of care and expertise."
Profile photo of Travis Krause

Travis Krause

January 24, 2025

5  out of  5
rating by Travis Krause
"This was one of my best experiences getting auto insurance. Kat was great at making sure I knew what I had and needed and was patient with all the questions. Great job!"
We responded:
"We love hearing this, Travis! Thank you for choosing us as we know you have tons of options out there! We appreciate you trusting us with your auto insurance needs. "
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Bman 4life

January 9, 2025

5  out of  5
rating by Bman 4life
"Hi I Love 💕 Kaylee is My Favorite she Always very Nice and so Sweet and So Generous and So Cool Everytime I see her or Call it Seem like it be Her Everytime and Nobody's Else this the same Happened for Years I know the Same Kaylee I hear when I Call STATE FARM or go There it be Kaylee"
We responded:
"Thank you for the five star review, Bman! We are fortunate to have Kaylee assisting customers at our office and look forward to many more years with her. We appreciate your business and your time! "
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Stephanie Cantona

January 8, 2025

5  out of  5
rating by Stephanie Cantona
"Malinda was so knowledgeable and understanding of my needs. The transition was seamless because of her. Not only did she want to save me $ for car insurance, after asking more questions, Malinda suggested something else to help my son while off at school. Thank you Brandi Mark for hiring such amazing staff. I will send more people to you and Malinda"
We responded:
"Stephanie, thank you so much for your review! You are always a pleasure to work with. We appreciate you trusting us to handle your insurance needs."
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Tommy Mcbride

January 7, 2025

5  out of  5
rating by Tommy Mcbride
"Great Team !! Fast Response !!"
We responded:
"Thank you for the positive review. We appreciate your business! "