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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carl Gauthier

August 8, 2026

5  out of  5
rating by Carl Gauthier
"Very happy with this particular agency, very up front and informative."
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knotts family

August 6, 2026

5  out of  5
rating by knotts family
"It was great speaking with Ryland and having him answer all questions on best options for for our auto insurance policy."
We responded:
"Thank you for trusting us with your insurance policy! We appreciate your business. Rylan and our team are always happy to help! "
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Beth Satterfield

August 5, 2026

5  out of  5
rating by Beth Satterfield
"Sierra was extremely professional and personable. She remembered all details we spoke about and followed up with calls to assist.
Also spoke to Kari, and she was extremely patient and went over everything to ensure I had all the information needed."
We responded:
"Sierra does an amazing job for us. Thank you for acknowledging her and for trusting us with your insurance needs. We appreciate your business! "
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Lindsay Baldwin

August 5, 2026

5  out of  5
rating by Lindsay Baldwin
"I’m so impressed with this office! I worked closely with Rylan, Carrie, and Sierra as we quoted and opened our new policies, and the entire experience was exceptional. They were warm, welcoming, thorough, and incredibly patient, taking the time to answer all of our questions. Best of all, they saved us a significant amount of money on our policies. We truly appreciate their outstanding service and look forward to working with them for years to come. Highly recommend!"
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Donna Wingo

August 5, 2026

5  out of  5
rating by Donna Wingo
"Brandi Mark and her team are absolutely incredible. They always are able to answer my questions, help me with my policies and go above and beyond assisting me with whatever I need at the time. I know I can count on them every single time I need them. Today Sierra assisted me and she was very patient, knowledgeable, and efficient. I am so fortunate to have such a professional team on my side."
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Kat “Kat” Taylor

August 5, 2026

5  out of  5
rating by Kat “Kat” Taylor
"I worked with Katherynne and she was great! Highly recommend!"
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Jose R. Ruiz

August 4, 2026

5  out of  5
rating by Jose R. Ruiz
"Sierra was extremely helpful with my needs. She is pleasant, knowledgeable and thorough with her customer service. She made suggestions for additional items to be reviewed and assisted in coordinating an agreed time for a meeting."
We responded:
"Thank you for your kind review, Jose! Sierra is a very important part of our customer care team and we are thankful to have her!

Thank you for your business!

Brandi & Team "
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Carol Sanford

July 31, 2026

5  out of  5
rating by Carol Sanford
"Had a phone meeting with Sierra this morning. She was a pleasure to speak with and handled my business effortlessly. Brandi’s office is always so efficient. Best to do business with."
We responded:
"What a kind review! Thank you, Carol. We are so thankful for customers like you. With so many options, we’re grateful you continue to choose us.

- Brandi and team "
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Nancy Viafora

July 29, 2026

5  out of  5
rating by Nancy Viafora
"It was great meeting with Kari today and doing a full review of my various State Farm insurance policies with her in person. She is a caring, pleasant, professional person and was able to answer all of my questions. This is a responsibility with which I never had a great deal of experience, so I truly appreciate her patience and the clarity I gained on such important financial matters."
We responded:
"Thank you for your review and for trusting us with your insurance needs, Nancy. We are so fortunate to have Kari as our Office Manager as she does genuinely care for our customers and it shows in her interactions. If you need anything or have any additional questions, we are only a call away! Thank you for your business!

- Brandi and Team "
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Geeta Wasudev

July 28, 2026

5  out of  5
rating by Geeta Wasudev
"Kari was v helpful. Went in details about our coverage . Took her time to explain everything and answered all the questions. We are happy with our association with Kari and her team."
We responded:
"Greta,

Thank you for taking the time to highlight Kari. She does a great job taking care of our customers and we are thankful that she is on our team. We appreciate your review!

- Brandi Mark, Agent "
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Kaylee Tackman

July 22, 2026

5  out of  5
rating by Kaylee Tackman
"Sierra Mark is the best! She was so knowledgeable, patient, and personable. I never once felt pressured or rushed to make a decision. She is saving us so much money on insurance and I have the exact coverage that I wanted. This was such a good experience and I’m so glad that she helped me through the whole process. What a gem!"
We responded:
"Thank you so much, Kaylee! We’re thrilled to hear Sierra provided such a great experience. She truly cares about helping our customers find the right coverage without the pressure. We appreciate your trust in our team and welcome to the Brandi Mark State Farm family!"
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Lee Richard

July 22, 2026

5  out of  5
rating by Lee Richard
"State Farm and Brandi M, et al, have been great to work with across many years!"
We responded:
"Thank you, Lee! We are honored that you choose to work with us! "
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Gayle Gallagher

July 16, 2026

5  out of  5
rating by Gayle Gallagher
"Sierra was very patient and knowledgeable!"
We responded:
"Gayle- thank you for taking time to highlight Sierra. She prides herself on providing top tier service and we appreciate your review! "
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Brian Harman

July 15, 2026

5  out of  5
rating by Brian Harman
"Kat was outstanding. I dropped in without an appointment to discuss all of my current insurance. Kat took all the time we needed to make sure I had the proper coverages to fit my current needs. She explained everything in detail and took care of each coverage that I needed. Thank you very much!"
We responded:
"Brian, thank you so much for your wonderful review and for trusting our team with your insurance needs! We’re so glad you stopped by and had the opportunity to work with Kat. She truly enjoys taking the time to help customers understand their coverage and make sure they have the protection that fits their needs.

We sincerely appreciate your business and are grateful to have you as part of our agency family. Welcome, and please don’t hesitate to reach out if there’s ever anything we can do for you. We’re always here to help!

- Brandi Mark, Agent "
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Allen Burkall

July 8, 2026

5  out of  5
rating by Allen Burkall
"Excelleny customer service! Great response times."
We responded:
"Thank you for the five star review, Allen! We appreciate your business and kind words!"
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Brittany and David Drumm

June 30, 2026

5  out of  5
rating by Brittany and David Drumm
"Brandi has been wonderful to work with. Always on top of any changes needed and so polite in communications."
We responded:
"I’m always here to help and am so thankful that you choose my agency for your insurance needs! Thank you! "
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Logan Doan

June 26, 2026

5  out of  5
rating by Logan Doan
"Kat with Brandi Marks StateFarm is exceptional! She was proactive and reached out when she noticed I could save significantly on my auto insurance rates. With just a quick phone call, she was able to set me up with a policy that has more coverage than my previous insurer, while also saving $70 a month. I can’t recommend Kat enough!"
We responded:
"Excellent! Logan - thank you for giving us a chance to assist you with your auto insurance! We love hearing that we are providing more protection and saving money on top of that is a bonus! We are so lucky to have Kat on our team and appreciate you recognizing her! "
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Jennifer Proctor

June 25, 2026

5  out of  5
rating by Jennifer Proctor
"Sierra was very helpful answering all my questions and was very polite"
We responded:
"Thank you, Jennifer! Sierra adds lots of smiles and kindness to our team every day. Thank you for your review and for your business! "
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Kimberly Holmes

June 16, 2026

5  out of  5
rating by Kimberly Holmes
"Sierra Mark was very helpful, & answered all of my questions thoroughly. I definitely recommend her, & also State Farm for all of your insurance coverage needs."
We responded:
"Thank you for your five star review, Kimberly! We are so thankful that you took the time to acknowledge Sierra. THANK YOU for choosing US! "
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Brooke Guard

June 11, 2026

5  out of  5
rating by Brooke Guard
"Cierra was very helpful in adjusting my car insurnace and informing me on my policy. I Could not recommend Brandi Mark's team more. They have been very helpful and kind."
We responded:
"Hi Brooke! Thank you so much for your kind words. We are glad that we could assist you and your spouse. We appreciate your business and you making it a point to highlight your experience with Kat! "
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Vickie Lamm

June 11, 2026

5  out of  5
rating by Vickie Lamm
"Excellent 👍👍 Outstanding customer service!!"
We responded:
"Thank you so much, Vickie! 😊 Providing an outstanding experience for our customers is always our goal, and your kind words truly mean a lot to our team. We appreciate your support and look forward to helping you again in the future!"
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Angelica Rios

June 10, 2026

5  out of  5
rating by Angelica Rios
"Having to switch insurances was tough and confusing, but Kat was super helpful in walking me through every step! She’s the absolute best! If you want someone who will listen to what you need and go through every channel she can to get you the best deal, call Kat!! 🤗"
We responded:
"Thank you so much for your kind words! We’re so glad Kat was able to make the insurance transition a little easier and less overwhelming. She truly cares about taking the time to listen, understand each customer’s needs, and explore every available option. We appreciate your trust in our team and are grateful you chose us to help with your insurance needs. Thank you for sharing your experience!"
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David Allen

June 8, 2026

5  out of  5
rating by David Allen
"Kat Eaton has taken excellent care of my insurance needs. The entire team is very professional, thorough and friendly. The level of customer service they offer is top tear, I would highly recommend them."
We responded:
"David, thank you so much for your review! It means a lot to hear that Kat and our team have provided the level of service you deserve. We work hard to make insurance simple and to ensure our customers feel supported every step of the way. We appreciate your trust and your recommendation. Thank you for choosing us!"
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Ryan Miller

June 2, 2026

5  out of  5
rating by Ryan Miller
"Sierra M. was very helpful and assisted with all the questions I have, definitely suggest this location they’ll always help quickly."
We responded:
"Thank you so much for this review, Ryan! Sierra is always happy to help and we are thankful to read that you had such a positive interaction with her! "
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Ed Banker

May 27, 2026

5  out of  5
rating by Ed Banker
"I contacted State Farm originally. I asked them to call me back on a specific date and they followed up in a timely manner. Rylan was very professional, answered all of my questions and even anticipated one of them. After I signed up with State Farm for both renter's and auto insurance, I called my previous insurer. They then offered me a monthly that was less than the State Farm quote by $5/month but I felt very comfortable with Rylan and decided to leave Geico after almost 10 years. I also like the idea of having someone local should I ever need their services."
We responded:
"Ed, thank you so much for your thoughtful review! We’re grateful you gave our team the opportunity to help with your auto and renters insurance needs. We’re especially happy to hear Rylan provided such a professional and comfortable experience throughout the process. Building relationships and being a trusted local resource for our customers is something we truly value. We appreciate you choosing our agency after so many years with your previous carrier, and we look forward to being here whenever you need us!"