State Farm® Insurance Agent Brandi Mark
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Lamprecht
February 5, 2026
5
out of
5
rating by Timothy Lamprecht
"Malinda Lewis with State Farm was extremely helpful, thorough and a pleasure to work with! She was able to get me a very good price for better coverage than I had before, I would highly recommend her!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Malinda provided such helpful, thorough service and was able to improve your coverage while finding you a great value. Our goal is always to make sure our clients feel confident, protected, and well taken care of, and it means a lot to know we delivered that experience for you. We truly appreciate your trust in our State Farm team and look forward to being here for all your insurance needs!"
Kathryn Cooley
February 5, 2026
5
out of
5
rating by Kathryn Cooley
"Very " hands on", professional and yet friendly. Highly recommend."
We responded:
"Thank you so much for taking the time to leave a review for us. It was a pleasure speaking with you, Kathy and I look forward to a long term relationship with you and Richard! Thank you for choosing us! "
Darrel Stalnaker
January 28, 2026
5
out of
5
rating by Darrel Stalnaker
"Great team! They do a great job getting everything all set up. Great customer service!!"
We responded:
"Thank you so much for your review, Darrel. It was a pleasure speaking with you this week to review your new auto insurance policy. Please call us if you need anything or have any additional questions! - Brandi Mark "
Tanya Porter
January 23, 2026
5
out of
5
rating by Tanya Porter
"I had a great experience with Brandi’s office obtaining auto and renter’s insurance for my parents. Kat was super helpful, very easy to work with, and very quick to respond to emails. I would highly recommend this office for any of your insurance needs."
We responded:
"Welcome to Brandi Mark State Farm, Tanya! You have so many insurance agencies that you could choose from and we are so thankful that you chose us! "
daniel zelaya
January 20, 2026
5
out of
5
rating by daniel zelaya
"Kat was very helpful and very insightful. Thanks for all your help!"
We responded:
"Hey Daniel! Thank you for taking the time to leave us a five star review! We appreciate you trusting us with your auto insurance! "
Zachary Jackson
January 15, 2026
5
out of
5
rating by Zachary Jackson
"Great coverages at an affordable price! Made the switch from Esurance and saved over 50 bucks a month even adding car rental and home renters insurance. Cost barely went up with their bundling discounts. Kat is great help and made sure I got the coverages I needed and did not try and oversell anything. Would highly recommend!"
We responded:
"Welcome to State Farm Zachary! We are so happy that you made the switch. Thank you for taking an extra moment to leave such a positive review for Sydney and our agency!"
G. S.
January 15, 2026
5
out of
5
rating by G. S.
"Did a great job sharing our options, answering questions, and educating us on the benefits of different insurance options. Very customer friendly and highly recommend."
We responded:
"G.S. Thank you for this review. We believe it’s highly important that our customers understand their insurance policies whether that’s auto insurance, life insurance or homeowners insurance. Education is so valuable to ensure that you understand what you’re paying for. Thank you for choosing our agency for your insurance needs! "
Martin Blue
January 7, 2026
5
out of
5
rating by Martin Blue
"I just had my annual insurance review with Kat Eaton representing the Mark Insurance Agency. Kat was professional and courteous. Working with this Agency, I am confident that my insurance needs are being met."
We responded:
"Annual Insurance reviews are so important to make sure we are keeping up with any potential changes in your life. Thank you for taking the time to meet with us and for being our customer! "
Roger
December 12, 2025
5
out of
5
rating by Roger
"Brandi is an exceptional insurance agent who went above and beyond to help us quickly resolve our situation. We were transitioning from California to Florida, and she made the entire process smooth and stress-free. She answered all of our questions, was extremely patient, and ensured we received all the coverage and benefits we needed. Brandi was transparent, responsive, and incredibly helpful throughout the process. I highly recommend working with Brandi—she is a true professional and a trusted agent."
We responded:
"Thank you so much for taking the time to share your experience! We’re truly grateful for your kind words. Navigating an insurance transition from California to Florida can feel overwhelming, so we are glad we could help make the process smooth and stress-free for you. It was a pleasure answering your questions and ensuring you had the right coverage for your auto insurance needs. Your trust means a great deal, and we’re always here if you need anything in the future. Thank you again! "
Vicki Nittinger
November 24, 2025
5
out of
5
rating by Vicki Nittinger
"Kat was AMAZING and got me better auto coverage for a LOT less money! CALL HER FOR A QUOTE!"
We responded:
"We love this!!! Saving money AND getting good service is a WIN. Thank you for taking time to leave a review and thank you for choosing us! "
James Haynes
November 24, 2025
5
out of
5
rating by James Haynes
"Katt's most helpful and knowledgeable !!!!!"
We responded:
"She’s incredible and we’re so lucky to have her. Thank you for the KUDOS to Kat! "
Bob
November 24, 2025
5
out of
5
rating by Bob
"Kat at state farm was very helpful glad she help me out I would recommend her to others 10/10 customer service"
We responded:
"Thank you for this kind review, Bob! She works so hard to help out customers and we love the positive feedback!"
Keshawn Holland
November 17, 2025
5
out of
5
rating by Keshawn Holland
"Kat is amazing, she’s so sweet and very understanding and she strives to do the upmost that she can to help you with your insurance needs! I would definitely recommend speaking with her as she really cares!"
We responded:
"Thank you for your review, Keshawn! We are so incredibly thankful that you trust us for your insurance needs. "
Promyse Bolling
November 14, 2025
5
out of
5
rating by Promyse Bolling
"Kathrynne was the sweetest Insurance Agent I’ve spoken to by far! She gave me such a warm welcome and offered words of encouragement. I can tell she genuinely cares for her customers.🥰🥰 - Promyse"
We responded:
"Thank you, Promyse. Kat genuinely does care about our customers. She brings the sunshine to the office and we are all so thankful that she’s part of our team! Thank you for leaving her a positive review and for choosing our agency! "
Tracy Ephrem
October 29, 2025
5
out of
5
rating by Tracy Ephrem
"Malinda was amazing to work with! Answered all my questions, for me the help I needed...and she was funny! Great job all around in this office!"
We responded:
"“She was funny”, thank you Tracy! She definitely keeps us laughing at the office and adds a lot of fun to our team. I’m happy to hear that you had a great experience! We genuinely appreciate your business. ✨ "
Signy Moreland
October 29, 2025
5
out of
5
rating by Signy Moreland
"Kat Is so professional and extremely helpful! Request her for all of your insurance needs!"
We responded:
"Love this review, Signy! Thank you for choosing my agency. We’re thrilled to hear that Kat provided such great service. She truly cares about helping our customers find the right coverage for their needs."
Anna
October 21, 2025
1
out of
5
rating by Anna
"Please be aware of their price changes in the app, make sure they are updated by you, thank you!"
We responded:
"Good morning, Anna. While we always appreciate reviews, we would love feedback as to why we received a one star. As you can see from the hundreds of five star reviews we have, our commitment to exceptional service is a priority. We would love to know what happened to make you feel as if you received less than stellar service. A review of our book of business does not show an Anna and I see this is a newer profile with no other reviews. If you go by a different name and do not wish to have your information public, you can call the office and speak with me directly. If you are a customer of a different office, please contact their office directly and kindly remove your review as this is directly tied to my agency only. 904-551-1643 Brandi Mark, Agent "
Gary Prim
October 21, 2025
5
out of
5
rating by Gary Prim
"Very helpful."
We responded:
"Thank you for your 5 star ⭐️ review! "
John Whitney
October 21, 2025
5
out of
5
rating by John Whitney
"Kat was awesome getting me a policy keep up the good work"
We responded:
"John, THANK YOU! Both for this review and for choosing us!"
David Schneider
October 9, 2025
5
out of
5
rating by David Schneider
"We have our home and 5 cars insured with Brandi and her team. I can always count on Kat to make my insurance transactions as smooth as possible. Super friendly and knowledgeable about State Farm’s offerings. Thanks again Brandi and team."
We responded:
"Thank you for your kind words, David! We hope to always provide this level of service and are so thankful that you trust us for your insurance needs! "
Jayleen Williams
October 9, 2025
3
out of
5
rating by Jayleen Williams
"Please stop calling me"
We responded:
" Jayleen, Upon looking in our system, we do not show your name. Please call our office at 904.551.1643 so that we can take care of this for you. Thank you! Jayleen, We will review our system and look for your profile to add you to the do not call list. Our goal is to do business with people who want to do business with us so we apologize for reaching out if you are not interested in our services. We appreciate your review. Thank you!"
Ed Mattocks
October 1, 2025
5
out of
5
rating by Ed Mattocks
"Just spoke with Megan about my account. She is a fresh breeze blowing in comparison to my last agent....whew!"
We responded:
"Thank you for taking the time to highlight Megan! She is a delight to work with. We appreciate this review and your business! "
Alion Lutaj
July 30, 2025
5
out of
5
rating by Alion Lutaj
"Melinda was great at helping us get insurance for our cars."
We responded:
"We are so happy you joined us, Alion! Thank you for your time in leaving this review! "
Doug Van Der Mallie
July 29, 2025
5
out of
5
rating by Doug Van Der Mallie
"Everyone in the office was very professional and took care of my needs in a timely fashion. I was very pleased with my visit."
We responded:
"Thanks Doug! We appreciate the kind words and are glad we could make your visit enjoyable! "
Rosa
July 24, 2025
5
out of
5
rating by Rosa
"Excellent costumer service"
We responded:
"Thank you, Rosa!! "