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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tasha hall

May 8, 2025

5  out of  5
rating by tasha hall
"It was a great experience working with Katheryenne aka Kat very sweet and helpful and The peace of knowing if I have any concerns I’m able. To contact her directly 🙂 is phenomenal"
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Michelle Porter

May 7, 2025

5  out of  5
rating by Michelle Porter
"Melinda is a beautiful soul! Thank you for your assistance and sharing your joy with the world! Keep shining! 💜💙"
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Araceli Snoddy

May 6, 2025

5  out of  5
rating by Araceli Snoddy
"Kat always been great. And very helpful."
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Jackie Mcrea

May 2, 2025

5  out of  5
rating by Jackie Mcrea
"everyone at this office are friendly, informative and you can tell they appreciate and enjoy their jobs. I spoke to Kat today and Malinda called and helped me change my insurance originally a couple of weeks ago. 😊"
We responded:
"We appreciate your business, Jackie! Thank you for highlighting our employees and continuing to trust us with your insurance needs."
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Tony Robinson

May 2, 2025

5  out of  5
rating by Tony Robinson
"I've spoken with Brandi several and EVERY SINGLE time she makes us feel so warm and welcome. Her personality goes above and beyond to the call of customer service."
We responded:
"Thank you, Tony!! We are delighted to hear that you enjoy your interactions with our office and appreciate the five star review! "
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Anita Robinson

May 2, 2025

5  out of  5
rating by Anita Robinson
"Brandi has been fantastic. She's always keeping us up to date and making sure that if we have any concerns she is there to answer them."
We responded:
"Thank you for your business and these kind words, Anita! We pride ourselves on superior customer service and are so happy to hear that you are getting that when contacting our office! We appreciate you! "
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William Warner

May 1, 2025

5  out of  5
rating by William Warner
"Very quick thorough and helpful"
We responded:
"Thank you for your FIVE star review and kind words! "
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Alfred Lorja

May 1, 2025

5  out of  5
rating by Alfred Lorja
"Kari Kepler is very helpful, and she does her best to help you out. She helps answer all my questions that I have. She is very responsive and always helps with any issues. She’s ready to answer any call I have."
We responded:
"Thank you, Alfred! I know Kari thoroughly enjoys working with you and appreciates your kind words. She pours everything she has into our office and we are so thankful to have her. We appreciate your continued business! "
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Anthony Malinconico

April 30, 2025

5  out of  5
rating by Anthony Malinconico
"Kari at Brandi Marks State Farm insurance agency on Old St Augustine Road is my agent and she is a pro at her job. The whole office is full of pros at what they do. Main reason I do business with Kari is she is understanding and works hard at getting you all your answers to your questions and best prices out there. I recommend them to anyone looking for a good insurance agent."
We responded:
"We are so thankful that you’ve been our customer over the years! Thank you for the review and we love the added picture of the office!"
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Maranda Chaffee

April 30, 2025

5  out of  5
rating by Maranda Chaffee
"Rylan was an amazing help and answered any and all questions I had. He was greT"
We responded:
"Thank you, Maranda!! Rylan works so hard to provide excellent service. We appreciate you taking time to highlight him! Thank you for choosing our agency!!"
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Chris Boortz

April 30, 2025

5  out of  5
rating by Chris Boortz
"Sierra answered the phone at lightning speed (relatively) and was very cordial. The interaction was pleasant and accomplished what needed to be done."
We responded:
"Love this review, Chris! Thank you for taking time out of your day to give kudos to Sierra! We appreciate you! "
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Leonard Crowder

April 30, 2025

5  out of  5
rating by Leonard Crowder
"Sierra Ruppel helped brighten my day with with being caring and kind. Got what I needed done quickly and efficiently."
We responded:
"Thank you for the five star review! "
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D Gustin

April 30, 2025

5  out of  5
rating by D Gustin
"Sidney helped me understand how I can get better coverage for a great value. Thanks!"
We responded:
"Welcome to State Farm, David! We are so glad to hear that you were happy with the service Sydney provided! We appreciate you and the time you took to give us a positive review!"
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Travis Johns

April 30, 2025

5  out of  5
rating by Travis Johns
"Kat is wonderful at communicating, through explanation of the insurance and very friendly byo talk to. Made it easy to switch and was very helpful"
We responded:
"Thank you, Travis! Our goal is always to ensure that you understand the policy you have and how it protects you. We’re grateful that you allow us to insure you and appreciate the review, highlighting Kat! "
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Angelica Kartsonis

April 30, 2025

5  out of  5
rating by Angelica Kartsonis
"Kat is awesome! Great communication! She Wanted to make sure we got everything we wanted and needed for our plan! Definitely recommend!"
We responded:
"Thank you, Angelica!! Kat has been with us almost six years and puts all she has into the agency. Thank you for taking time to write a positive review for her! "
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Christopher Douchand

April 30, 2025

5  out of  5
rating by Christopher Douchand
"I must say that the treatment and response from this company is one of a kind. I am a happy customer the experience is professional."
We responded:
"Thank you Christopher! We love hearing that you are happy with your experience with us. Thank you for choosing us! "
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Margie Smith

April 29, 2025

5  out of  5
rating by Margie Smith
"“Sierra goes above and beyond to provide excellent customer service. Thank you for your exceptional support!”"
We responded:
"Thank you for taking time to highlight Sierra, Margie!! We love seeing our team members recognized for providing excellent service! "
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2569eaton

April 29, 2025

5  out of  5
rating by 2569eaton
"Kat is the best. Always willing to take the time to answer all of your questions."
We responded:
"Kat is pretty great, we agree! Thank you for taking time to acknowledge her. We appreciate you! "
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Britney Rodriguez

April 29, 2025

5  out of  5
rating by Britney Rodriguez
"Sierra is wonderful! She was so polite and knowledgeable and understanding of all my questions."
We responded:
"Our number one priority is delivering excellent customer service. Thank you for your kind review! We appreciate you! "
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Adam Hubbard

April 29, 2025

5  out of  5
rating by Adam Hubbard
"Spoke with Sierra. She was able to provide more information about my credit re-rate coming up in July."
We responded:
"Adam, thank you for switching your insurance over to Brandi Mark State Farm! We are thankful to have your business and we appreciate you leaving Sydney such a positive review!"
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Steven Blake

April 29, 2025

5  out of  5
rating by Steven Blake
"Had some recent life changes and needed to make some insurance adjustments. As always Kari Gallagher was ready, willing and able to facilitate the changes. She is ever pleasant and helpful."
We responded:
"Dr. Blake, thank you so much for this review. We have enjoyed having you as a customer over the years and hope to continue to work with you for many more years. Thank you for your business! "
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Jose Turner

April 28, 2025

5  out of  5
rating by Jose Turner
"Katherynne was absolutely amazing to work with. Definitely recommend her for any insurance needs!"
We responded:
"Thank you for highlighting Kat, Jose! We appreciate you taking time to do this! "
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Chase Collins

April 28, 2025

5  out of  5
rating by Chase Collins
"Sierra was very helpful and professional."
We responded:
"Thanks Chase! Sierra is always willing to jump in and help wherever needed at the office so we love reading this review! We appreciate you! "
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Oscar Harris

April 28, 2025

5  out of  5
rating by Oscar Harris
"The agent that helped me was very very helpful and she exceeded the expectation."
We responded:
"We are happy to hear that you were pleased with your experience at our agency. Thank you for your review, Oscar! "
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Beth Satterfield

April 28, 2025

5  out of  5
rating by Beth Satterfield
"Sierra was extremely professional and personable. She remembered all details we spoke about and followed up with calls to assist."
We responded:
"Sierra does an amazing job for us. Thank you for acknowledging her and for trusting us with your insurance needs. We appreciate your business! "